The 5-Star Airbnb Cleaning Service

If a part of the clean is missed by our cleaners and our spot checkers haven't picked it up (which is rare) we first of all ask for photos of the area missed. We will then urgently dispatch one of our cleaners to get the problem rectified as soon as possible. After this we will investigate what happened to ensure there is not a repeat occurrence. 

Yes, we thoroughly inspect the property during our cleaning service. If we find any broken items or maintenance issues caused by guests, we will document the damage and take a photo to report back to you immediately. Our reports include detailed descriptions and photos, ensuring you have all the necessary information to address the issue.

Yes, we maintain a checklist for each property to ensure all necessary items are restocked - a stock list will be agreed upon when signing up to Hotmops Australia. We will purchase stock via a stock delivery service and then add what is owed onto your invoice.

If extra cleaning is needed due to an untidy guest, we first assess the extent of the work required.  We then take photos and descriptions of what is needed to report back to you which will be sent to you immediately. This will contain a quote for the extra cleaning which the owner will then need to bill the guest to come out of their deposit. This will contain any recommendations for additional charges such as maintenance, to get the property ready for check-in. We will then proceed with the necessary cleaning and document any damage or extra work. 

If we notice a stain on linen, with permission we will ask the launderette used by the property to treat and remove the stain. If the stain cannot be removed, we will set the linen aside, use any spares and notify you immediately so that replacement arrangements can be made. Our aim is to ensure all linens are in pristine condition for incoming guests.

Yes, we do however we like to keep it stocked on the property. We believe this ensures cleaners are using the correct maintained equipment and products for the property. Staff just carry microfibers with them.

We specialise in Airbnb properties of all types and sizes. Whether you have a small apartment or a large villa, we have the expertise to ensure it is impeccably clean for your guests.

You will receive photos of your property after we’ve cleaned it, so you can be satisfied with the quality of the work on the day. If you’re not satisfied, we’ll make it right. We take pride in our work and strive to ensure that every client is satisfied with our services. We also guarantee that it’s not just you that will be satisfied with our service. We guarantee a minimum of 4-star rating from your guests or your money back.

We schedule our cleanings based on your check-in and check-out times to ensure maximum efficiency. We understand the importance of having your property ready for your guests and work around your schedule to ensure this. You can share your calendar of bookings with us and we can support your property on an ongoing basis without you needing to call us each time, too.

We ensure reliability in our services. If your regular cleaner can’t make it, we’ll have another in our team attend. If that’s not possible, the cleaning will be done personally by the business owner. You will never have to worry about a missed clean with HotMops Australia

We believe in keeping our clients in the loop. We send photos and report any issues we come across. We are your eyes on the ground. We understand that as a property owner or manager, you may not always be able to physically inspect your property. That’s why we provide regular updates and reports to keep you informed.

We specialise in Airbnb properties of all types and sizes. Whether you have a small apartment or a large villa, we have the expertise to ensure it is impeccably clean for your guests.

: You will receive photos of your property after we’ve cleaned it, so you can be satisfied with the quality of the work on the day. If you’re not satisfied, we’ll make it right. We take pride in our work and strive to ensure that every client is satisfied with our services. We also guarantee that it’s not just you that will be satisfied with our service. We guarantee a minimum of 4-star rating from your guests or your money back – it’s that guarantee that makes us the Airbnb cleaner property owners can trust.

We schedule our Airbnb cleaning visits based on your check-in and check-out times to ensure maximum efficiency. We understand the importance of having your property ready for your guests and work around your schedule to ensure this. You can share your calendar of bookings with us and we can support your property on an ongoing basis without you needing to call us each time, too.

We ensure reliability in our services. If your regular cleaner can’t make it, we’ll have another in our team attend – that’s the benefit of Hotmops being able to offer an “Airbnb cleaner near me” service. If that’s not possible, the cleaning will be done personally by the business owner. You will never have to worry about a missed clean with Hotmops

We believe in keeping our clients in the loop. We send photos and report any issues we come across. As your Airbnb cleaning company, are your eyes on the ground. We understand that as a property owner or manager, you may not always be able to physically inspect your property. That’s why we provide regular updates and reports to keep you informed.

If a part of the clean is missed by our Airbnb cleaning team and our spot checkers haven't picked it up (which is rare) we first of all ask for photos of the area missed. We will then urgently dispatch one of our cleaners to get the problem rectified as soon as possible. After this we will investigate what happened to ensure there is not a repeat occurrence. 

: Yes, as your Airbnb cleaning company, we thoroughly inspect the property during our cleaning service. If we find any broken items or maintenance issues caused by guests, we will document the damage and take a photo to report back to you immediately. Our reports include detailed descriptions and photos, ensuring you have all the necessary information to address the issue.

Yes, we maintain a checklist for each property to ensure all necessary items are restocked - a stock list will be agreed upon when signing up to Hotmops Australia. We will purchase stock via a stock delivery service and then add what is owed onto your invoice.

If extra cleaning is needed due to an untidy guest, we first assess the extent of the work required.  Our Airbnb cleaning team will then take photos and descriptions of what is needed to report back to you which will be sent to you immediately. This will contain a quote for the extra cleaning which the owner will then need to bill the guest to come out of their deposit. This will contain any recommendations for additional charges such as maintenance, to get the property ready for check-in. We will then proceed with the necessary cleaning and document any damage or extra work. 

If we notice a stain on linen, with permission we will ask the launderette used by the property to treat and remove the stain. If the stain cannot be removed, we will set the linen aside, use any spares and notify you immediately so that replacement arrangements can be made. Our aim is to ensure all linens are in pristine condition for incoming guests.

Yes, we do however as an Airbnb cleaning company we like to keep it stocked on the property. We believe this ensures cleaners are using the correct maintained equipment and products for the property. Staff just carry microfibers with them.